Shipping & Delivery Policy
At GroceryMart, we are committed to ultra-fast delivery. Our 10-minute delivery model is based on hyper-local micro-fulfillment centers.
1. Delivery Areas
We are currently delivering in select areas across Mumbai, Bangalore, Pune, and Chennai. Check your pincode on our homepage for real-time availability.
2. Delivery Fees
- Free Delivery on all orders above โน499.
- For orders below โน499, a nominal delivery fee of โน15 to โน25 may apply.
- No hidden convenience or packaging charges.
3. Express 10-Minute Delivery
We define '10-minute delivery' as the time taken from the moment of order confirmation to the delivery partner arriving at your doorstep. In some rare cases, this may take up to 15-20 minutes due to weather or traffic.
4. Tracking
You can track your order's real-time progress through our mobile app, from packaging to 'En-route' status with a live map.
5. Delivery Slots
Our core service is instant on-demand delivery. However, you can also schedule delivery slots for large or recurring orders in the 'Checkout' page.